Administration Assistant - Emergency

Administration Assistant – Emergency

Fixed Term Part Time (until 8/3/2026)

20 hours per week

About the Role

Grampian Health Ballarat is a leading healthcare provider committed to delivering high-quality care to our community. We are currently seeking a motivated and highly organized individual to join our team as an Emergency Department Administration Officer. This position plays a critical role in ensuring the smooth operation of our Emergency Department (ED) by providing exceptional administrative support to our ED Admin Manager and Nurse Unit Manager.

Key Responsibilities

• Providing in administrative support, including word processing, diary maintenance, scheduling of appointments and meetings as required.
• Provide professional, front-line contact for the Emergency Department, including answering and managing telephone enquiries and messages in an efficient and effective manner. 
• Assisting with Coordination of Emergency Department meetings, disseminating agendas, papers, minutes of meetings and follow up action items (as required)
• Facilitating and processing of payroll checks and pay-lock of medical rosters, provide support to admin manager with roster lock of Emergency nursing and support staff roster, including roster adjustments for Junior Medical Staff, Nursing and Support Staff in the Emergency Department including, but not limited to sick leave and shift swaps.
• Work collaboratively with the Talent Acquisition Team to promote effective outcomes in relation to recruitment and ongoing administration processes throughout the recruitment process including short lists and interviewing of medical staff
• Assist with the development, implementation and delivery of relevant training programs / orientation to address the training and development needs of the Supplementary Workforce.

Skills & Experience

• Minimum of three years experience in a similar role is preferable and/or completion of Certificate Ill or IV of Business Administration.
• Experience working in a complex environment where sensitive information is treated with the upmost confidentiality.
• Ability to build strong working relationships both internal and external to the department and the ability to work within a team environment.
• Proficient work processing and keyboard skill, including the ability to use range of Microsoft Office programs including Excel, Word and MS
• Strong organisational skills and demonstrated ability to maintain office systems and procedures.
• Experience in co-ordinating a range of concurrent tasks, meeting work deadlines, taking initiative and working effectively with a range of staff in a demanding and complex work environment.

To see a full copy of the Position Description please click here. 
 

Interested?

Click APPLY or if you wish to discuss the role prior to applying, contact Lisa Macpherson – Emergency Department Administration Manager on 03 5320 4534 for a confidential discussion. 

If you are currently employed at Grampians Health, please ensure you sign in through the 'Employee Login' via the external Careers Page or access the Careers Page via the Intranet before applying

We're actively seeking candidates for this role and will review applications as they are submitted. Applications will close when the position is filled.

About Grampians Health
Grampians Health provides healthcare to a large region at our campuses based in Ballarat, Dimboola, Edenhope, Horsham and Stawell. 

Our mission is to deliver sustainable healthcare tailored to evolving community and workforce needs. We strive to enhance services and careers, providing quality healthcare to rural and regional communities. Joining Grampians Health means being part of a diverse team, with a variety of career opportunities in acute, maternity, mental health, allied health, aged care and support services.

Culture & Benefits

At Grampians Health, we recognise our staff are our greatest asset.  We are committed to providing a safe and healthy environment for our staff, patients, residents, visitors, volunteers and contractors at all sites.

• Flexible work arrangements and purchase leave opportunities
• Salary packaging for living expenses such as rent/mortgage plus meals, entertainment & holidays
• Access to Staff Fitness program
• Staff rewards and recognition programs

Ballarat Region

Ballarat is the largest centre in Western Victoria and the state’s fastest growing inland city.  Dubbed Australia’s most liveable city in 2020, Ballarat is home to first class education, fine dining and boutique shopping.  Uniquely located within easy access to Melbourne, Geelong, Bendigo and the Western district, Ballarat is blessed with some of Australia’s most significant heritage buildings and natural landscapes. To learn more about Ballarat click here - Visit Ballarat

Further Information
All appointments are subject to a satisfactory police records check, immunisation clearance and Working with Children check and/or NDIS Worker Screening Check.

All employees must be willing and able to wear Personal Protective Equipment (PPE) when required, which at a minimum is a surgical mask. Additional PPE requirements are role-dependent.