Administration Officer - Grampians Regional Continence Service

Fixed Term Part Time | Oct 2025 – Oct 2026 | 22.5 Hours Per Week
$29.57 - $32.69 Per Hour + Salary Packaging!

About the Role

Join Grampians Health to support a specialised multidisciplinary team delivering continence care across the region. This role offers the opportunity to take ownership of administration tasks, streamline processes and provide vital support that helps improve client outcomes.

• Coordinate clinic schedules and appointments
• Manage data entry, reports and audit requirements
• Provide high-level customer service and communication support
• Prepare meeting agendas, minutes and education materials
• Maintain stock, resources and equipment hire

Key Responsibilities

• Complete daily office tasks and correspondence
• Schedule and manage client clinics
• Prepare and maintain service records and reports
• Provide internal and external customer support
• Assist with education events and resource management
• Support accounts, stock levels and equipment hire

Skills & Experience

• Proficient in Microsoft Word, Excel, Outlook and data systems
• Strong customer service and communication skills
• High accuracy with administration and data entry
• Business Administration qualification desirable
• Knowledge of medical terminology desirable

To see a full copy of the Position Description please click here.

Interested?

Click APPLY or for a confidential discussion, contact Nicole Revell, Manager - Complex Care on 0427 746 598.

We’re actively seeking candidates and will review applications as they are submitted. Applications will close once the position is filled.

If you are currently employed at Grampians Health, please ensure you sign in through the 'Employee Login' via the external Careers Page or access the Careers Page via the Intranet before applying.

About Grampians Health
Grampians Health provides healthcare to a large region at our campuses based in Ballarat, Dimboola, Edenhope, Horsham and Stawell. 

Our mission is to deliver sustainable healthcare tailored to evolving community and workforce needs. We strive to enhance services and careers, providing quality healthcare to rural and regional communities. Joining Grampians Health means being part of a diverse team, with a variety of career opportunities in acute, maternity, mental health, allied health, aged care and support services.

Culture & Benefits 

At Grampians Health, we recognise our staff are our greatest asset.  We are committed to providing a safe and healthy environment for our staff, patients, residents, visitors, volunteers and contractors at all sites.

• Flexible work arrangements and purchase leave opportunities
• Salary packaging for living expenses such as rent/mortgage plus meals, entertainment & holidays
• Access to Fitness Passport membership
• Staff rewards and recognition programs

Ballarat Region

Ballarat is the largest centre in Western Victoria and the state’s fastest growing inland city.  Dubbed Australia’s most liveable city in 2020, Ballarat is home to first class education, fine dining and boutique shopping.  Uniquely located within easy access to Melbourne, Geelong, Bendigo and the Western district, Ballarat is blessed with some of Australia’s most significant heritage buildings and natural landscapes. To learn more about Ballarat click here - Visit Ballarat

Diversity and Inclusion 
All appointments are subject to a satisfactory police records check, immunisation clearance and Working with Children check and/or NDIS Worker Screening Check.

All employees must be willing and able to wear Personal Protective Equipment (PPE) when required, which at a minimum is a surgical mask. Additional PPE requirements are role-dependent.

Grampians Health is a child safe organisation, committed to the safety and wellbeing of all children and young people. Grampians Health is committed to providing a diverse and inclusive workforce.

We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds, mature age workers and lesbian, gay, bisexual, transgender, queer (or questioning), intersex and asexual LGBTQIA+.