Administration Officer

State-wide Equipment Program (SWEP) – Administration Officer
Permanent Part Time – 64 hours per fortnight

About the Role
Join a rewarding program that supports Victorians with long-term disabilities and those who are frail aged. You'll play a vital role processing funding applications and helping consumers access the equipment and aids they need to stay safe and independent. Flexible hybrid work arrangements available following training.

• Support a state-wide health subsidy program
• Process funding requests and eligibility checks
• Manage incoming calls and emails
• Liaise with clinicians, consumers and suppliers
• Work across multiple programs within SWEP

Key Responsibilities

• Review and process applications accurately and on time
• Provide administrative support across program streams
• Enter and manage data in internal systems
• Respond to stakeholder enquiries professionally
• Deliver high-level customer service
• Participate in quality improvement activities

Skills & Experience

• Strong IT and database skills (Microsoft Office)
• Experience in administration and customer service
• High-level communication and teamwork skills
• Empathy for aged and disabled individuals
• Adaptable and proactive under pressure

To see a full copy of the Position Description, please click here.

Interested?
Click APPLY or contact Sue Vincent, Program Manager – SWEP on 03 5333 8136 for a confidential discussion.

If you’re currently employed at Grampians Health, please sign in via the Employee Login or access the Careers Page via the Intranet before applying.

We're actively seeking candidates and will review applications as they are submitted. Applications will close when the position is filled.

About Grampians Health
Grampians Health provides healthcare to a large region at our campuses based in Ballarat, Dimboola, Edenhope, Horsham and Stawell. 

Our mission is to deliver sustainable healthcare tailored to evolving community and workforce needs. We strive to enhance services and careers, providing quality healthcare to rural and regional communities. Joining Grampians Health means being part of a diverse team, with a variety of career opportunities in acute, maternity, mental health, allied health, aged care and support services.

Culture & Benefits 

At Grampians Health, we recognise our staff are our greatest asset.  We are committed to providing a safe and healthy environment for our staff, patients, residents, visitors, volunteers and contractors at all sites.

• Flexible work arrangements and purchase leave opportunities
• Salary packaging for living expenses such as rent/mortgage plus meals, entertainment & holidays
• Access to Staff Fitness program
• Staff rewards and recognition programs

Ballarat Region

Ballarat is the largest centre in Western Victoria and the state’s fastest growing inland city.  Dubbed Australia’s most liveable city in 2020, Ballarat is home to first class education, fine dining and boutique shopping.  Uniquely located within easy access to Melbourne, Geelong, Bendigo and the Western district, Ballarat is blessed with some of Australia’s most significant heritage buildings and natural landscapes. To learn more about Ballarat click here - Visit Ballarat 

Further Information
All appointments are subject to a satisfactory police records check, immunisation clearance and Working with Children check and/or NDIS Worker Screening Check.

All employees must be willing and able to wear Personal Protective Equipment (PPE) when required, which at a minimum is a surgical mask. Additional PPE requirements are role-dependent.

Grampians Health is a child safe organisation, committed to the safety and wellbeing of all children and young people. Grampians Health is committed to providing a diverse and inclusive workforce.

We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds, mature age workers and lesbian, gay, bisexual, transgender, queer (or questioning), intersex and asexual LGBTQIA+.