PAC Ward Clerk - Day Procedure Unit

Permanent Part Time

HS1 ($29.57 - $32.70 per hour)

About the Role
The preadmission service prepares patients for their admission for elective surgery. It aims to ensure that patients are admitted in the best possible state.

Key Responsibilities

• Provides reception, clerical, and general administrative support to ensure smooth operation of the Pre-Admission Unit
• Arranges, coordinates, and sends reminders for patient appointments
• Collates paperwork, prepares clinic notes, and processes booking cards/consent forms
• Manages patient waitlists for surgery and liaises with the Booking Office and Surgical Liaison Nurses
• Promotes efficient teamwork within the unit and collaborates with internal and external service providers
• Assists in collecting data for Key Performance Indicators (KPIs) to support service efficiency 

Skills & Experience

• Strong knowledge of medical terminology and high-level computer literacy, including experience with IBA Patient Administration Systems, VINAH, and Microsoft Excel
• Proven clerical experience with excellent organisational and planning skills, capable of working independently and accurately
• Effective time management and prioritisation skills, especially in high-pressure or fast-paced environments
• Excellent communication and interpersonal skills, with the ability to relate well to medical, nursing, and allied health staff
• Demonstrated adaptability to change management processes and willingness to support new implementations
• Commitment to continuous learning, teamwork, and delivering high-quality customer service

To see a full copy of the Position Description, please click here.

Interested?

Click APPLY or if you wish to discuss the role prior to applying, contact Gayle Clark, Nurse Unit Manager or Karina Brodin, Associate Nurse Unit Manager (Perioperative & Day) on 03 53204670for a confidential discussion. 

Job applications close: 29 July 2025.

If you are currently employed at Grampians Health, please ensure you sign in through the 'Employee Login' via the external Careers Page or access the Careers Page via the Intranet before applying.

About Grampians Health
Grampians Health provides healthcare to a large region at our campuses based in Ballarat, Dimboola, Edenhope, Horsham and Stawell. 

Our mission is to deliver sustainable healthcare tailored to evolving community and workforce needs. We strive to enhance services and careers, providing quality healthcare to rural and regional communities. Joining Grampians Health means being part of a diverse team, with a variety of career opportunities in acute, maternity, mental health, allied health, aged care and support services.

Culture & Benefits 

At Grampians Health, we recognise our staff are our greatest asset.  We are committed to providing a safe and healthy environment for our staff, patients, residents, visitors, volunteers and contractors at all sites.

• Flexible work arrangements and purchase leave opportunities
• Salary packaging for living expenses such as rent/mortgage plus meals, entertainment & holidays
• Access to Staff Fitness program
• Staff rewards and recognition programs

Ballarat Region

Ballarat is the largest centre in Western Victoria and the state’s fastest growing inland city.  Dubbed Australia’s most liveable city in 2020, Ballarat is home to first class education, fine dining and boutique shopping.  Uniquely located within easy access to Melbourne, Geelong, Bendigo and the Western district, Ballarat is blessed with some of Australia’s most significant heritage buildings and natural landscapes. To learn more about Ballarat click here - Visit Ballarat

Diversity and Inclusion
All appointments are subject to a satisfactory police records check, immunisation clearance and Working with Children check and/or NDIS Worker Screening Check.

All employees must be willing and able to wear Personal Protective Equipment (PPE) when required, which at a minimum is a surgical mask. Additional PPE requirements are role-dependent.

Grampians Health is a child safe organisation, committed to the safety and wellbeing of all children and young people. Grampians Health is committed to providing a diverse and inclusive workforce.

We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds, mature age workers and lesbian, gay, bisexual, transgender, queer (or questioning), intersex and asexual LGBTQIA+.