Ward Clerk - Operating Suite

Join Our Team – Ward Clerk | Operating Suite – Grampians Health Ballarat

Permanent Part Time up to 16 hours per week | Commencing at $27.75 per hour

About the Role

Grampians Health Ballarat is seeking a motivated and customer-focused Ward Clerk to join our dynamic Operating Suite team. This is an exciting opportunity to play a key frontline role, providing high-quality reception, clerical, and administrative support to ensure the smooth and efficient functioning of a busy and vital department.

As the first point of contact for patients, families, and healthcare professionals, you will be a key contributor to a collaborative and patient-centred environment. Your professionalism, attention to detail, and ability to support clinical teams will help promote seamless service delivery across the Operating Suite, the wider organisation, and with external providers.

Key Responsibilities

• Greet and assist patients, visitors, and staff at the frontline reception
• Provide comprehensive clerical and administrative support to the Operating Suite
• Maintain accurate data entry in the patient management system and related platforms
• Support the coordination of daily workflow to ensure effective service delivery

Skills & Experience

• Strong work ethic with excellent attention to detail
• Clear and professional communication skills, with the confidence to escalate issues when required
• Demonstrated ability to prioritise tasks and problem-solve in a fast-paced environment
• Proficiency in Microsoft Office; experience with Opal and patient management systems is an advantage
• Prior experience in a medical administration or hospital setting is highly desirable

Join a team where your contribution is valued, your development is supported, and your work has a meaningful impact.

To see a full copy of the Position Description please click here.

Interested?

Click APPLY or if you wish to discuss the role prior to applying, contact Lucy Telfer, Nurse Unit Manager – Operating Suite on Email: Lucy.Telfer@gh.org.au or Mobile: 0427 236 531 for a confidential discussion. 

If you are currently employed at Grampians Health, please ensure you sign in through the 'Employee Login' via the external Careers Page or access the Careers Page via the Intranet before applying

Applications close on 11th July 2025

About Grampians Health
Grampians Health provides healthcare to a large region at our campuses based in Ballarat, Dimboola, Edenhope, Horsham and Stawell. 

Our mission is to deliver sustainable healthcare tailored to evolving community and workforce needs. We strive to enhance services and careers, providing quality healthcare to rural and regional communities. Joining Grampians Health means being part of a diverse team, with a variety of career opportunities in acute, maternity, mental health, allied health, aged care and support services.

Culture & Benefits

At Grampians Health, we recognise our staff are our greatest asset.  We are committed to providing a safe and healthy environment for our staff, patients, residents, visitors, volunteers and contractors at all sites.

• Flexible work arrangements and purchase leave opportunities
• Salary packaging for living expenses such as rent/mortgage plus meals, entertainment & holidays
• Access to Staff Fitness program
• Staff rewards and recognition programs

Ballarat Region

Ballarat is the largest centre in Western Victoria and the state’s fastest growing inland city.  Dubbed Australia’s most liveable city in 2020, Ballarat is home to first class education, fine dining and boutique shopping.  Uniquely located within easy access to Melbourne, Geelong, Bendigo and the Western district, Ballarat is blessed with some of Australia’s most significant heritage buildings and natural landscapes. To learn more about Ballarat click here - Visit Ballarat

Further Information
All appointments are subject to a satisfactory police records check, immunisation clearance and Working with Children check and/or NDIS Worker Screening Check.

All employees must be willing and able to wear Personal Protective Equipment (PPE) when required, which at a minimum is a surgical mask. Additional PPE requirements are role-dependent.

Grampians Health is a child safe organisation, committed to the safety and wellbeing of all children and young people. Grampians Health is committed to providing a diverse and inclusive workforce.

We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds, mature age workers and lesbian, gay, bisexual, transgender, queer (or questioning), intersex and asexual LGBTQIA+.