Care Coordinator/Liaison Nurse - Booking Office

Permanent Full Time | 40 Hours per week with ADO

ZF4 – ZJ4 ($59.08 - $62.20 per hour)

About the Role

As the Planned Surgery Liaison Nurse, you’ll be the driving force behind a smooth, streamlined, and patient-focused surgical journey. Working hand-in-hand with the Head of Unit and collaborating across multidisciplinary teams, you'll serve as the consistent go-to expert, responsible for:

• Leading triage, support, and clinical coordination for elective surgical patients
• Managing the elective surgery waitlist while keeping key performance indicators on track
• Maximising theatre efficiency through smart resource planning
• Ensuring seamless communication across all stakeholders

Key Responsibilities

• Lead and deliver evidence-based clinical care, supporting patients and carers through assessment, care planning, treatment, education, and discharge coordination.
• Develop and document treatment plans in collaboration with consultants, clinical staff, and patients to ensure clear communication and continuity of care.
• Engage in professional development through supervision, training, and maintaining competencies to support quality healthcare delivery.
• Manage business operations by working within budgets, tracking key performance indicators, and contributing to audits and reports on surgical service performance.
• Drive clinical governance and quality improvement by participating in guideline reviews, risk identification, research, and ensuring thorough surgical booking processes.
• Coordinate multidisciplinary collaboration and resources by organizing theatre lists, liaising with nursing staff, and promoting evidence-based care pathways.

Skills & Experience

• Registered Nurse with extensive years of clinical experience.
• Strong communication and problem-solving skills in healthcare.
• Self-motivated, works independently and within multidisciplinary teams.
• Committed to quality improvement, risk management, and best practice.
• Skilled in Office software, databases, and patient management systems.
• Knowledgeable of DoH policies, elective surgery, and governance rules.

To see a full copy of the Position Description please click here
 

Interested?

Click APPLY or if you wish to discuss the role prior to applying, contact Glenda Smith, NUM / Operating Theatre on 0353819219 for a confidential discussion. 

We're actively seeking candidates for this role and will review applications as they are submitted. Applications will close when the position is filled.

If you are currently employed at Grampians Health, please ensure you sign in through the 'Employee Login' via the external Careers Page or access the Careers Page via the Intranet before applying

About Grampians Health
Grampians Health provides healthcare to a large region at our campuses based in Ballarat, Dimboola, Edenhope, Horsham and Stawell. Our mission is to deliver sustainable healthcare tailored to evolving community and workforce needs. We strive to enhance services and careers, providing quality healthcare to rural and regional communities. Joining Grampians Health means being part of a diverse team, with a variety of career opportunities in acute, maternity, mental health, allied health, aged care and support services.

Horsham Region
Located on the banks of the Wimmera River, Horsham is the retail, business & service centre of the Wimmera region.  With a growing population of approximately 20,000, Horsham is a vibrant city in which to live, work and play.  Horsham offers affordable housing, education and accessible community services.

With natural attractions such as the Grampians National Park, Mount Arapiles and the Little Desert National Park nearby, there is plenty to see and explore. 

If you are dreaming of a career change with country lifestyle, Horsham is the place for you. To learn more about Horsham please click – Visit Horsham

Diversity and Inclusion
All appointments are subject to a satisfactory police records check, immunisation clearance and Working with Children check and/or NDIS Worker Screening Check.

All employees must be willing and able to wear Personal Protective Equipment (PPE) when required, which at a minimum is a surgical mask. Additional PPE requirements are role-dependent.

Grampians Health is a child safe organisation, committed to the safety and wellbeing of all children and young people. Grampians Health is committed to providing a diverse and inclusive workforce.

We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds, mature age workers and lesbian, gay, bisexual, transgender, queer (or questioning), intersex and asexual LGBTQIA+.