Admin Assistant/Receptionist
Ballarat Central, VIC, AU, 3350
$29.57 per hour + salary packaging & super | Administration/Reception (Allied Health Program Assistant)
Permanent Full Time 40 hours per week with a monthly ADO (Accrued Day Off) | Monday – Friday 8:00am – 4:30pm or 8:30am – 5:00pm
(Part time applicants considered - minimum 30 hours/4 Days required)
About the Role
Looking for an administration role where no two days are the same? Join the Allied Health team at Grampians Health and play a key role supporting both patients and clinicians across a fast paced, supportive healthcare environment.
This opportunity is ideal for someone who enjoys customer service, thrives in a fast-paced setting, and takes pride in keeping things organised and running smoothly. This is a dedicated administration and reception role with genuine variety and opportunity to make a real impact every day.
As part of our friendly Program Assistant team, you will be the first point of contact for many patients attending Allied Health services at Ballarat Base Hospital and the Queen Elizabeth Centre (QEC). From reception and switchboard duties to appointment coordination, waitlist management and supporting clinical teams behind the scenes, you will play a key role in helping patients access the care they need. You’ll be supported by an experienced and collaborative team, with ongoing opportunities to develop your administration and healthcare service skills.
A day in the life
- Greet and support patients, families and visitors
- Manage reception across multiple Allied Health services
- Operate the QEC switchboard and handle enquiries
- Coordinate appointments, bookings and waitlists
- Support clinicians with essential admin tasks
- Maintain accurate patient records and data entry
- Collaborate with a friendly, team-focused workplace
Skills & Experience
Essential:
- Administration/reception/customer service experience
- Strong communication and interpersonal skills
- Excellent organisation and time management
- Ability to multitask in a fast-paced environment
Desirable:
- Experience in healthcare or medical administration
To see a full copy of the Position Description please click here
Culture & Benefits
At Grampians Health, we recognise our staff are our greatest asset. We are committed to providing a safe and healthy environment for our staff, patients, residents, visitors, volunteers and contractors at all sites.
- Flexible work arrangements and purchase leave opportunities
- Salary packaging for living expenses such as rent/mortgage plus meals, entertainment & holidays
- Access to Fitness Passport membership
- Staff rewards and recognition programs
- Supportive team culture with opportunities for ongoing learning and development
Please note this is NOT an Allied Health Assistant (AHA) Role.
Interested?
Click APPLY, or for a confidential discussion contact Samantha Canny on (03) 5320 3700 or Angela Tudor on 0491 351 872.
Please include a cover letter, resume and responses to the key selection criteria as part of your application.
Applications close 11:59pm on Sunday 24th May 2026. (Please note we are actively reviewing applications as they are submitted).
About Grampians Health
Grampians Health provides healthcare to a large region at our campuses based in Ballarat, Dimboola, Edenhope, Horsham and Stawell.
Our mission is to deliver sustainable healthcare tailored to evolving community and workforce needs. We strive to enhance services and careers, providing quality healthcare to rural and regional communities. Joining Grampians Health means being part of a diverse team, with a variety of career opportunities in acute, maternity, mental health, allied health, aged care and support services.
Ballarat Region
Ballarat is the largest centre in Western Victoria and the state’s fastest growing inland city. Uniquely located within easy access to Melbourne, Ballarat has some of Australia’s most significant heritage buildings and natural landscapes. To learn more about Ballarat click here - Visit Ballarat
Diversity and Inclusion
All appointments are subject to a satisfactory police records check, immunisation clearance and Working with Children check and/or NDIS Worker Screening Check. All employees must be willing and able to wear Personal Protective Equipment (PPE) when required, which at a minimum is a surgical mask. Additional PPE requirements are role dependent.
Grampians Health is a child safe organisation, committed to the safety and wellbeing of all children and young people. Grampians Health is committed to providing a diverse and inclusive workforce. We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds, mature age workers and lesbian, gay, bisexual, transgender, queer (or questioning), intersex and asexual LGBTQIA+.
