Administration Officer - Diabetes
Ballarat Central, VIC, AU, 3350
Permanent Part Time | 16 Hours per week | Monday & Tuesday, 8:30am – 5:00pm
$29.57 per hour + salary packaging & super
About the Role
Join the Grampians Health Ballarat Diabetes Centre as an Administration Officer supporting the Diabetes Education Service. This varied role combines front of house responsibilities with behind-the-scenes administrative support, including managing clinic bookings, maintaining waitlists, and ensuring accurate data entry.
You will play an important role in supporting a busy outpatient service, contributing to efficient clinic flow and delivering a high standard of customer service to patients and staff.
Key Responsibilities
- Manage front of house reception and phone enquiries
- Coordinate outpatient clinic bookings and scheduling
- Register patients with accuracy and attention to detail
- Maintain waitlists and support referral processes
- Ensure records comply with Medical Records Act
- Maintain confidentiality and privacy standards
Skills & Experience
- Experience in admin or customer service role
- Strong communication and problem-solving skills
- Ability to manage competing priorities
- Experience in healthcare setting desirable
- Knowledge of Webpas or similar systems preferred
To see a full copy of the Position Description please click here
Culture & Benefits
At Grampians Health, we recognise our staff are our greatest asset. We are committed to providing a safe and healthy environment for our staff, patients, residents, visitors, volunteers and contractors at all sites.
- Flexible work arrangements and purchase leave opportunities
- Salary packaging for living expenses such as rent/mortgage plus meals, entertainment & holidays
- Access to Fitness Passport membership
- Staff rewards and recognition programs
Interested?
Click APPLY or if you wish to discuss the role prior to applying, contact Amy Horvath, Regional Manager of Diabetes Services on 0403 394 605 for a confidential discussion.
We're actively seeking candidates for this role and will review applications as they are submitted. Applications will close when the position is filled.
If you are currently employed at Grampians Health, please sign in through the 'Employee Login' via the external Careers Page or access the Careers Page via the Intranet.
About Grampians Health
Grampians Health provides healthcare to a large region at our campuses based in Ballarat, Dimboola, Edenhope, Horsham and Stawell.
Our mission is to deliver sustainable healthcare tailored to evolving community and workforce needs. We strive to enhance services and careers, providing quality healthcare to rural and regional communities. Joining Grampians Health means being part of a diverse team, with a variety of career opportunities in acute, maternity, mental health, allied health, aged care and support services.
Ballarat Region
Ballarat is the largest centre in Western Victoria and the state’s fastest growing inland city. Uniquely located within easy access to Melbourne, Ballarat has some of Australia’s most significant heritage buildings and natural landscapes.
Diversity and Inclusion
All appointments are subject to a satisfactory police records check, immunisation clearance and Working with Children Check and/or NDIS Worker Screening Check.
All employees must be willing and able to wear Personal Protective Equipment (PPE) when required.
Grampians Health is a child safe organisation committed to the safety and wellbeing of all children and young people. We are committed to building a diverse and inclusive workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds, mature age workers and LGBTQIA+ communities.
