Administrative Services Officer - Mental Health

$36.57 per hour + salary packaging | Administrative Services Officer Grampians Mental Health & Wellbeing Service – Inpatient Unit Ballarat

Permanent Part Time on Weekends (Saturday & Sunday: 8.30am – 5.00pm)

About the Role

Join the Grampians Mental Health & Wellbeing Service as an Administrative Services Officer supporting our inpatient units in Ballarat. This key front-line role provides quality reception and administrative support to patients, visitors, and clinical teams each weekend.

You will deliver efficient and accurate administrative services, respond to a range of enquiries, and maintain data and office systems while contributing to a professional, organised, and positive workplace dedicated to excellence in mental health care.

Key Responsibilities

• Provide reception and administrative support to inpatient units
• Manage confidential and sensitive enquiries
• Prepare and type medical correspondence and documentation
• Maintain information systems and records accurately
• Assist with data entry and general administrative tasks
• Work collaboratively with nursing and clinical staff

Skills & Experience

• Proficiency in Microsoft Word, Excel, and Outlook
• Excellent customer service and communication skills
• Strong attention to detail and organisational skills
• Flexibility and ability to manage competing priorities
• Experience in healthcare or mental health administration desirable

To see a full copy of the Position Description please click here

Interested?

Click APPLY, or for a confidential discussion contact Iz Castro or Tracey Drever, ASO Team Leaders, on (03) 5320 4100.

We're actively seeking candidates for this role and will review applications as they are submitted. Applications will close when the position is filled.

If you are currently employed at Grampians Health, please ensure you sign in through the 'Employee Login' via the external Careers Page or access the Careers Page via the Intranet before applying.

About Grampians Health
Grampians Health provides healthcare to a large region at our campuses based in Ballarat, Dimboola, Edenhope, Horsham and Stawell. 

Our mission is to deliver sustainable healthcare tailored to evolving community and workforce needs. We strive to enhance services and careers, providing quality healthcare to rural and regional communities. Joining Grampians Health means being part of a diverse team, with a variety of career opportunities in acute, maternity, mental health, allied health, aged care and support services.

Culture & Benefits 

At Grampians Health, we recognise our staff are our greatest asset.  We are committed to providing a safe and healthy environment for our staff, patients, residents, visitors, volunteers and contractors at all sites.

• Flexible work arrangements and purchase leave opportunities
• Salary packaging for living expenses such as rent/mortgage plus meals, entertainment & holidays
• Access to Fitness Passport membership
• Staff rewards and recognition programs

Ballarat Region

Ballarat is the largest centre in Western Victoria and the state’s fastest growing inland city.  Dubbed Australia’s most liveable city in 2020, Ballarat is home to first class education, fine dining and boutique shopping.  Uniquely located within easy access to Melbourne, Geelong, Bendigo and the Western district, Ballarat is blessed with some of Australia’s most significant heritage buildings and natural landscapes. To learn more about Ballarat click here - Visit Ballarat

Horsham Region

Located on the banks of the Wimmera River, Horsham is the retail, business & service centre of the Wimmera region.  With a growing population of approximately 20,000, Horsham is a vibrant city in which to live, work and play.  Horsham offers affordable housing, education and accessible community services.

With natural attractions such as the Grampians National Park, Mount Arapiles and the Little Desert National Park nearby, there is plenty to see and explore. 

If you are dreaming of a career change with country lifestyle, Horsham is the place for you. To learn more about Horsham please click – Visit Horsham

Dimboola region
Dimboola is a charming rural town surrounded by scenic rolling hills, farmland and the pink Salt Lake. Explore historic landmarks like the Dimboola Hotel or venture into the nearby Little Desert National Park to discover unique flora and fauna. Dimboola is the perfect escape from city life. To learn more about Dimboola please click – Visit Dimboola

Edenhope region

Grampians Health Edenhope is located in the Victorian country town of Edenhope.  It is surrounded by nature reserves, wineries and beautiful walking and biking trails. Grampians Health Edenhope also provides a wide range of services such as acute nursing, aged care nursing, district nursing and community nursing to name a few. To learn more about Edenhope please click – Visit Edenhope

Stawell Region

Stawell is a small town, with a big heart. Life is lived here at a slower pace, it's perfect for people who are wanting to get away from big cities and unwind. We have beautiful wildlife and numerous hiking trails, you will never outgrow this place and its wonders. Stawell is only a 45-minute drive to Horsham, where you can have the opportunity to dine from restaurants, farm gates and cellar doors of some of Australia's best and most awarded venues.

If you are dreaming of a career change with stunning natural landscapes to enjoy, Stawell is the place for you. To learn more about Stawell please click – Visit Stawell

Ararat Region

Ararat has a population of over 11,000 and is situated 198km west of Melbourne on the Western Highway which connects the region to Adelaide. Ararat is the gateway to the Grampians Region and is characterised by stunning horizons, mountain scapes and a strong sense of community.

Advanced manufacturing, agriculture, food and wine production, construction, healthcare and tourism experiences underpin the economy. To learn more about Ararat please click – Visit Ararat

Diversity and Inclusion
All appointments are subject to a satisfactory police records check, immunisation clearance and Working with Children check and/or NDIS Worker Screening Check.

All employees must be willing and able to wear Personal Protective Equipment (PPE) when required, which at a minimum is a surgical mask. Additional PPE requirements are role-dependent.

Grampians Health is a child safe organisation, committed to the safety and wellbeing of all children and young people. Grampians Health is committed to providing a diverse and inclusive workforce.

We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds, mature age workers and lesbian, gay, bisexual, transgender, queer (or questioning), intersex and asexual LGBTQIA+.