Allied Health Program Assistant - (Administration)

Location:

Ballarat Central, VIC, AU, 3350

Job Category: Administrative Roles

Employment Type: Permanent Part Time

Standard Weekly Hours: 24

Requisition ID: 3254

Allied Health Program Assistant - (Administration) | $29.57 per hour + salary packaging
Permanent Part Time | 24 Hours per week (3 days)

About the Role

Grampians Health Ballarat Allied Health is seeking a Program Assistant (Administration) to join our team in a permanent ongoing capacity.

As a Program Assistant with us you have opportunity to support community members along their allied healthcare journey by providing first class customer service for our clientele and dedicated administration support to our clinical teams. You will be part of a small friendly team of “PA’s”, working collaboratively to achieve our goals.

The role offers variety, including “front of house” reception duties for our allied health programs at the Ballarat Base Hospital and Queen Elizabeth Centre (QEC), operation of the QEC switchboard, as well as work behind the scenes supporting departments with waitlist management, data entry, and other day-to-day tasks.

Skills and experience

A program assistant who joins our team will:

Be an excellent communicator, committed to providing customer service at the highest standard. This includes the ability to identify and solve problems constructively, listen, and relay information.
Thrive in a fast-paced work environment, have good judgement, and be able to adapt with competing demands.
Previous experience in administration or customer service in a health environment will also be highly regarded.

Key Responsibilities

Provide exceptional customer service to clients and stakeholders
Manage front-of-house reception duties for allied health programs
Operate the QEC switchboard efficiently
Assist with waitlist management and data entry
Perform general administrative support tasks for the clinical teams

To see a full copy of the Position Description, please click here

Culture & Benefits

At Grampians Health, we recognise our staff are our greatest asset. We are committed to providing a safe and healthy environment for our staff, patients, residents, visitors, volunteers and contractors at all sites.

Flexible work arrangements and purchase leave opportunities
Salary packaging for living expenses such as rent/mortgage plus meals, entertainment & holidays
Access to Fitness Passport membership
Staff rewards and recognition programs

Interested?
Click APPLY, or for a confidential discussion before applying, contact Samantha Canny on 03 53203 700 or Angela Tudor on 0491 351 872.

Please ensure you have included a cover letter, your resume and a response to the key selection criteria questions as part of your application.

We are actively seeking candidates for this role and will review applications as they are submitted. Applications will close 17th March 2026 11.59pm.

If you are currently employed at Grampians Health, please ensure you sign in through the 'Employee Login' via the external Careers Page or access the Careers Page via the Intranet before applying.

Diversity and Inclusion
All appointments are subject to a satisfactory police records check, immunisation clearance and Working with Children check and/or NDIS Worker Screening Check.

All employees must be willing and able to wear Personal Protective Equipment (PPE) when required, which at a minimum is a surgical mask. Additional PPE requirements are role dependent.

Grampians Health is a child safe organisation, committed to the safety and wellbeing of all children and young people. Grampians Health is committed to providing a diverse and inclusive workforce.

We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds, mature age workers and lesbian, gay, bisexual, transgender, queer (or questioning), intersex and asexual LGBTQIA+.