Care Partner Support Officer

Available hours:  32 hours per week (0.8 FTE) Permanent & 28 hours per week (0.7 FTE) Fixed Term

$29.57-$32.69 per hour – depending on experience
 
About the Role 

At Grampians Health, our Home Care Packages & Linkages Program is dedicated to empowering older adults to live independently at home. We embrace consumer-directed care, allowing our clients to actively engage in services that include domestic assistance, nursing care, community involvement, and more. 

Key Responsibilities 

• Experience in administration and customer service 

• High level communication and teamwork skills 

• Strong knowledge of invoice processing and payment cycles.

• Proficiency in financial systems and Microsoft Excel. 

• Ability to work collaboratively across teams and manage competing priorities. 

Skills & Experience 

• Demonstrated recent experience working in a busy administrative environment undertaking administrative functions with responsibility for customer service, including scheduling and bookings and managing consumer phone enquiries  

• Recent experience in or ability to acquire knowledge in accounts payable, accounts receivable and other financial management functions 

• Strong organisational skills and demonstrated ability to initiate reviews of office systems and procedures, ability to develop, maintain and evaluate a range of manual and computerised office systems and procedures 

• Highly developed communication, interpersonal and presentation skills and the ability to develop and maintain effective working relationships within and external to the organisation whilst always maintaining confidentiality. 

• Well-developed computer skills, including the ability to use Microsoft Office and databases 

To see a full copy of the Position Description please click here  
  

Interested? 

Click APPLY or if you wish to discuss the role prior to applying, contact Melissa Smith on 0448452164 for a confidential discussion.   

We're actively seeking candidates for this role and will review applications as they are submitted. Applications will close when the position is filled.  

If you are currently employed at Grampians Health, please ensure you sign in through the 'Employee Login' via the external Careers Page or access the Careers Page via the Intranet before applying