Desktop Support Technician
Ballarat Central, VIC, AU, 3350
Fixed-Term Full-Time until 31 August 2027
80 hours per fortnight + Monthly ADO | HS3 ($37.68 to $41.65 per hour)
About the Role
Join our dynamic IT team at Grampians Health as a Desktop Support Technician, where no two days are the same. In this hands-on role, you’ll be responsible for setting up and maintaining a wide range of devices—from laptops and desktops to tablets, printers, and phones. You’ll provide friendly and efficient support to our staff, troubleshoot issues, and offer guidance on desktop and email tools. You will package software in a microsoft intune environment for Windows, IOS and Android devices ensuring applications are up to date + You'll also have the opportunity to work alongside system administrators to shape and support our standard desktop environment. If you're passionate about tech, love helping people, and want to make a real impact in healthcare, we’d love to hear from you.
Key Responsibilities
- Ability to work remotely if required.
- Ability to work autonomously and contribute effectively in a team environment
- Ensuring that the customer perspective is a driving force behind business decisions and activities.
Skills & Experience
- Tertiary Degree in Computer Science, relevant Microsoft certifications, or demonstrable industry experience equivalent to the above.
- Extensive experience with Microsoft System Center Configuration Manager (SCCM) and Intune packaging is highly desirable.
- Strong Troubleshooting & Analytical skills
- Experience in Endpoint and Mobile Device Management
- Experience in managing printers, phones, and unified communication platforms
Culture & Benefits
At Grampians Health, we recognise our staff are our greatest asset. We are committed to providing a safe and healthy environment for our staff, patients, residents, visitors, volunteers and contractors at all sites.
- Flexible work arrangements and purchase leave opportunities
- Salary packaging for living expenses such as rent/mortgage plus meals, entertainment & holidays
- Access to Fitness Passport membership
- Staff rewards and recognition programs
To see a full copy of the Position Description please click here
Interested?
Click APPLY or if you wish to discuss the role prior to applying, contact Nathan Wright, Team Leader - Desktop Support Technician on Nathan.Wright@gh.org.au for a confidential discussion.
If you are currently employed at Grampians Health, please ensure you sign in through the 'Employee Login' via the external Careers Page or access the Careers Page via the Intranet before applying
We're actively seeking candidates for this role and will review applications as they are submitted. Applications will close when the position is filled.
Diversity and Inclusion
All appointments are subject to a satisfactory police records check, immunisation clearance and Working with Children check and/or NDIS Worker Screening Check.
All employees must be willing and able to wear Personal Protective Equipment (PPE) when required, which at a minimum is a surgical mask. Additional PPE requirements are role dependent.
Grampians Health is a child safe organisation, committed to the safety and wellbeing of all children and young people. Grampians Health is committed to providing a diverse and inclusive workforce.
We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds, mature age workers and lesbian, gay, bisexual, transgender, queer (or questioning), intersex and asexual LGBTQIA+.
