Digital Skills and Capability Lead

Fixed-Term Full-Time (12-month contract)| 40 hours per week with a monthly ADO

$46.99 per hour (HS5)

About the Role

The Digital Skills and Capability Lead designs, delivers and continuously improves practical digital training programs across Grampians Health, helping staff at all levels build the skills they need to support safe, efficient and modern healthcare. Working with internal stakeholders and external partners, you’ll embed digital capability into workforce development and knowledge management and, where appropriate, share resources with the Grampians Regional Health Alliance (GRHA) to support consistent regional capability uplift.

Key Responsibilities

• Lead the design, delivery, and continuous improvement of digital skills and capability programs across Grampians Health.
• Develop and deliver practical, role‑based training for platforms such as Microsoft 365, Unified Communications, Cisco Academy, and enterprise systems, tailored to clinical, corporate, and operational teams.
• Embed digital capability uplift into workforce development, technology rollouts, and business change initiatives.
• Coordinate access to professional certification pathways and structured learning programs for staff.  
• Lead digital knowledge management practices, including driving adoption of central knowledge platforms and continuous improvement of learning resources.
• Represent IT Services internally and externally, advocating for digital capability as a foundation for safe, connected, high‑quality healthcare.

Skills & Experience

• Tertiary qualification in education, information technology, organisational development, health informatics, or a related discipline, or equivalent experience.
• Proven experience leading the design and delivery of large‑scale digital capability or IT training programs in complex, multi‑site organisations.  
• Demonstrated experience delivering digital and technical training, including Microsoft 365, Unified Communications, and enterprise systems, to both technical and non‑technical audiences.
• Strong understanding of adult learning principles, inclusive training design, and learner‑centred approaches.
• Ability to translate complex technical concepts into clear, practical learning outcomes.
• Experience in healthcare or the public sector, with an understanding of clinical and operational environments, is highly desirable.

To see a full copy of the Position Description please click here.
 

Culture & Benefits 

At Grampians Health, we recognise our staff are our greatest asset.  We are committed to providing a safe and healthy environment for our staff, patients, residents, visitors, volunteers and contractors at all sites.

• Flexible work arrangements and purchase leave opportunities
• Salary packaging for living expenses such as rent/mortgage plus meals, entertainment & holidays
• Access to Fitness Passport membership
• Staff rewards and recognition programs

Interested?

Click APPLY or if you wish to discuss the role prior to applying, contact Mel Vasen, Change Manager, on 0411 777 983 or mel.vasen@gh.org.au for a confidential discussion. 

Job applications close: 1 June 2026.

If you are currently employed at Grampians Health, please sign in through the 'Employee Login' via the external Careers Page or access the Careers Page via the Intranet.

About Grampians Health
Grampians Health provides healthcare to a large region at our campuses based in Ballarat, Dimboola, Edenhope, Horsham and Stawell. 

Our mission is to deliver sustainable healthcare tailored to evolving community and workforce needs. We strive to enhance services and careers, providing quality healthcare to rural and regional communities. Joining Grampians Health means being part of a diverse team, with a variety of career opportunities in acute, maternity, mental health, allied health, aged care and support services.

Diversity and Inclusion
All appointments are subject to a satisfactory police records check, immunisation clearance and Working with Children check and/or NDIS Worker Screening Check.

All employees must be willing and able to wear Personal Protective Equipment (PPE) when required, which at a minimum is a surgical mask. Additional PPE requirements are role dependent.

Grampians Health is a child safe organisation, committed to the safety and wellbeing of all children and young people. Grampians Health is committed to providing a diverse and inclusive workforce.

We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds, mature age workers and lesbian, gay, bisexual, transgender, queer (or questioning), intersex and asexual LGBTQIA+.