GRHA Application Support Officer - Patient Administrations Systems
Ballarat Central, VIC, AU, 3350 Horsham, VIC, AU, 3400 Edenhope, VIC, AU, 3318 Stawell, VIC, AU, 3380 Dimboola, VIC, AU, 3414
About the Role
Play a critical role in safely transitioning ICT services, infrastructure and digital solutions into operational use as part of the Ballarat Base Hospital Redevelopment (BBHR). The ICT Transition Manager leads the planning and delivery of ICT cutover, go‑live and early life support activities, ensuring business, clinical and technical readiness while maintaining continuity of services. Working closely with Digital Health, OCx, project teams and delivery partners, this role translates complex project outputs into a controlled, executable transition.
Key Responsibilities
- Lead ICT transition, cutover and go‑live planning for BBHR
- Coordinate multi‑team deployments and transition governance
- Manage readiness, risks, dependencies and acceptance activities
- Partner with service management on support and handover models
- Coordinate early life support and transition to BAU
- Align transition activities with change, training and communications
Skills & Experience
- Degree in IT or equivalent industry experience
- Experience in ICT transition, cutover or operational readiness
- Proven delivery of go‑live and service handover activities
- Strong coordination across technical and operational teams
- Clear communicator with strong risk and dependency management skills
To see a full copy of the Position Description please click here
Culture & Benefits
At Grampians Health, we recognise our staff are our greatest asset. We are committed to providing a safe and healthy environment for our staff, patients, residents, visitors, volunteers and contractors at all sites.
- Flexible work arrangements and purchase leave opportunities
- Salary packaging for living expenses such as rent/mortgage plus meals, entertainment & holidays
- Access to Fitness Passport membership
- Staff rewards and recognition programs
Interested?
Click APPLY or if you wish to discuss the role prior to applying, contact Sue Huebner on 0419 568 127 for a confidential discussion.
Job applications close: 3 June 2026
If you are currently employed at Grampians Health, please sign in through the 'Employee Login' via the external Careers Page or access the Careers Page via the Intranet.
Diversity and Inclusion
All appointments are subject to a satisfactory police records check, immunisation clearance and Working with Children check and/or NDIS Worker Screening Check.
All employees must be willing and able to wear Personal Protective Equipment (PPE) when required, which at a minimum is a surgical mask. Additional PPE requirements are role dependent.
Grampians Health is a child safe organisation, committed to the safety and wellbeing of all children and young people. Grampians Health is committed to providing a diverse and inclusive workforce.
We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds, mature age workers and lesbian, gay, bisexual, transgender, queer (or questioning), intersex and asexual LGBTQIA+.
