Grampians Watch Nurse Health Coach

Fixed Term Part Time to Full Time | 16 Hrs per week to Full Time Hours

RN28 | $55.98 per hour

About the Role

The Health Coach will attend the onboarding of new participants to the program, complete pivotal clinical assessments, promote participant centred care planning, encourage best practice self-management and support service navigation. When a threat to a consumer’s home or health status is flagged, the Health Coach investigates further and intervenes as necessary. These interventions rely on the development of building trusted relationships with participants and on the participants behalf, aim to bridge boundaries.

This role is office based.

Key Responsibilities

• Provide a point of escalation and support for Teleguide Nursing Support Worker, monitors call data entry and responds to call flags in the timelines mandated by the software used to manage call data.
• Program promotion, referral management/triage, onboarding of participants, comprehensive clinical assessments, provision of clinical support, care management and coordination of services.
• Communicates, collaborates and liaises with participants, families, carers, multi-disciplinary teams, acute and community health professionals and other key stakeholders involved in the individuals care to support wellbeing and continuum of care
• Referrals to appropriate services and supports based on participants requirements and as indicated.
• Conducts minimum of 6 weekly reviews of participants clinical, social and environmental changes impacting or improving on the consumer’s condition and ensures health goals are being worked towards.
• Support ongoing evaluation of the service including consumer surveys and application of clinical screening tools

Skills & Experience

• Registered Nurse Division 1 with current APHRA registration
• Strong assessment, critical thinking and triage skills with the ability to respond to clinical needs/escalations and the prioritisation of care.
• Experience in successfully engaging vulnerable or marginalised people to address their complex health care needs
• Experience and/or qualifications in chronic disease management, complex care/psychosocial support, mental health and cognitive impairment.
• An understanding of the systems and challenges associated with accessing home care packages, community   and social services and general practice
• Experience in Community and/or Primary Health Care would be highly desirable
• Demonstrated excellent written and verbal communication, co-ordination and organisational skills
• Commitment to flexibility and innovation in practice including an evidence-based approach to care.
• Demonstrated excellent computer skills to support effective use of a range of different software systems
• Willing or have acquired completion of MHFA.

To see a full copy of the Position Description please click here.

Interested?

Click APPLY or if you wish to discuss the role prior to applying, contact Pheona Griffith, Team Leader Grampians Watch, on 0409 351 067 for a confidential discussion.

We're actively seeking candidates for this role and will review applications as they are submitted. Applications will close when the position is filled.

This position is paid in accordance with the Nurses and Midwives (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement 2024 - 2028. The classification is Clinical Support Nurse (RN28) which is $55.97 per hour.

About Grampians Health
Grampians Health provides healthcare to a large region at our campuses based in Ballarat, Dimboola, Edenhope, Horsham and Stawell. 

Our mission is to deliver sustainable healthcare tailored to evolving community and workforce needs. We strive to enhance services and careers, providing quality healthcare to rural and regional communities. Joining Grampians Health means being part of a diverse team, with a variety of career opportunities in acute, maternity, mental health, allied health, aged care and support services.

Culture & Benefits 

At Grampians Health, we recognise our staff are our greatest asset.  We are committed to providing a safe and healthy environment for our staff, patients, residents, visitors, volunteers and contractors at all sites.

• Flexible work arrangements and purchase leave opportunities
• Salary packaging for living expenses such as rent/mortgage plus meals, entertainment & holidays
• Access to Fitness Passport membership
• Staff rewards and recognition programs

Ballarat Region

Ballarat is the largest centre in Western Victoria and the state’s fastest growing inland city.  Dubbed Australia’s most liveable city in 2020, Ballarat is home to first class education, fine dining and boutique shopping.  Uniquely located within easy access to Melbourne, Geelong, Bendigo and the Western district, Ballarat is blessed with some of Australia’s most significant heritage buildings and natural landscapes. To learn more about Ballarat click here - Visit Ballarat

Diversity and Inclusion 
All appointments are subject to a satisfactory police records check, immunisation clearance and Working with Children check and/or NDIS Worker Screening Check.

All employees must be willing and able to wear Personal Protective Equipment (PPE) when required, which at a minimum is a surgical mask. Additional PPE requirements are role-dependent.

Grampians Health is a child safe organisation, committed to the safety and wellbeing of all children and young people. Grampians Health is committed to providing a diverse and inclusive workforce.

We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds, mature age workers and lesbian, gay, bisexual, transgender, queer (or questioning), intersex and asexual LGBTQIA+.