Intake & Triage Care Coordinator - TCP/Restorative Care
Ballarat Central, VIC, AU, 3350
$60.93 per hour (YW11) or Allied Health Equivalent | Intake and Triage Care Coordinator – Grampians Transition Care Program
Permanent Part Time | 16 hours per week
About the Role
The Grampians Transition Care Program (TCP) facilitates the provision of 63 Commonwealth and State funded bed-based (residential) and home-based (community) places across the Grampians region. TCP is a goal-oriented, time-limited program supporting older people following a hospital episode to optimise functional capacity and transition to longer-term care arrangements.
The TCP Intake and Triage Coordinator, in collaboration with the TCP Team Leader, is responsible for managing referrals to the program in accordance with the Transition Care Program Guidelines 2026. This includes triage, screening, liaison with referrers and Aged Care Assessment Services, and coordinating entry to the program including consent and client agreement processes.
Key Responsibilities
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Coordinate and manage TCP referrals, triage and admissions in line with program guidelines
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Collaborate with internal and external stakeholders to support timely patient access
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Provide clinical guidance to promote a consumer-centred model of care
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Support regional bed management to maintain occupancy and service efficiency
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Ensure accurate documentation aligned with TCP Guidelines and Aged Care Quality Standards
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Contribute to continuous improvement, quality activities and multidisciplinary teamwork
Skills & Experience
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Tertiary qualification in Nursing or Allied Health with current AHPRA registration
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Demonstrated experience in assessment, care planning and discharge planning for complex patients
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Strong understanding of TCP principles and aged care frameworks
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Advanced clinical reasoning, communication and stakeholder engagement skills
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Experience working within multidisciplinary and/or community-based environments
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High level computer literacy and ability to manage competing priorities
Culture & Benefits
At Grampians Health, we recognise our staff are our greatest asset and are committed to providing a safe and supportive environment.
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Flexible work arrangements and purchase leave opportunities
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Salary packaging benefits (mortgage, rent, meals, entertainment and holidays)
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Access to Fitness Passport membership
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Staff rewards and recognition programs
Interested?
Click APPLY or if you wish to discuss the role prior to applying, contact Sue McGrath, Manager Grampians Transition Care Program on 0455 038 441 for a confidential discussion.
To view a copy of the position description click here
About Grampians Health
Grampians Health provides healthcare to a large region at our campuses based in Ballarat, Dimboola, Edenhope, Horsham and Stawell. Our mission is to deliver sustainable healthcare tailored to evolving community and workforce needs. We strive to enhance services and careers, providing quality healthcare to rural and regional communities. Joining Grampians Health means being part of a diverse team, with a variety of career opportunities in acute, maternity, mental health, allied health, aged care and support services.
Ballarat Region
Ballarat is the largest centre in Western Victoria and the state’s fastest growing inland city. Uniquely located within easy access to Melbourne, Ballarat has some of Australia’s most significant heritage buildings and natural landscapes. To learn more about Ballarat click here - Visit Ballarat
Diversity and Inclusion
All appointments are subject to a satisfactory police records check, immunisation clearance and Working with Children check and/or NDIS Worker Screening Check. All employees must be willing and able to wear Personal Protective Equipment (PPE) when required, which at a minimum is a surgical mask. Additional PPE requirements are role dependent.
Grampians Health is a child safe organisation, committed to the safety and wellbeing of all children and young people. Grampians Health is committed to providing a diverse and inclusive workforce. We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds, mature age workers and lesbian, gay, bisexual, transgender, queer (or questioning), intersex and asexual LGBTQIA+.
