Menu Monitor

$27.75 to $32.69 per hour + salary packaging | Menu Monitor
Fixed Term Part Time & Casual positions avaliable 

About the role

Are you passionate about delivering high-quality support services in a healthcare setting? Grampians Health Ballarat is seeking a dedicated Menu Monitor to join our Meal Support Services (MSS) team. In this rewarding role, you’ll play a crucial part in ensuring patients and their families have a positive mealtime experience while working across both Acute and Sub-Acute sites.

This role requires weekend availability.

Key Responsibilities

• Coordinate patients’ meal ordering, ensuring diet codes are assigned and orders are accurate.
• Assist and educate patients in using the CBORD meal ordering app and manage meal orders.
• Work collaboratively with the Dietetic and Catering teams to support excellence in meal support services.
• Liaise with staff to ensure a smooth transition of care for patients.
• Participate in a variety of tasks, including menu monitoring onwards, diet kitchen responsibilities, and working as a trolley runner.
• Contribute to quality improvement initiatives and ensure continuity of care for patients through effective communication and teamwork.

Skills & Experience

• Exceptional communication skills, with the ability to engage effectively with staff, patients, and family members.
• Knowledge of or experience in special dietary requirements, including therapeutic diets, texture modification, and food allergen awareness, or a willingness to develop these skills.
• Demonstrated empathy and a client-centered approach to care.
• Proven ability to work independently while recognizing when to seek guidance or assistance.
• Flexibility to adapt and prioritize tasks in a dynamic and fast-paced environment.
• Accredited certificate in Basic Food Handling (HLTFSE001).
• Previous experience in a health or hospitality setting is advantageous but not essential.

To see a full copy of the position description, please click here
 

Interested?

Click APPLY or if you wish to discuss the role prior to applying, contact Emma Cameron, Deputy Manager, Dietetics Meal Support Services on 0437 714 102 for a confidential discussion. 

We're actively seeking candidates for this role and will review applications as they are submitted. Applications will close 12th of October 2025 at 11.59PM. 

About Grampians Health
Grampians Health provides healthcare to a large region at our campuses based in Ballarat, Dimboola, Edenhope, Horsham and Stawell. 

Our mission is to deliver sustainable healthcare tailored to evolving community and workforce needs. We strive to enhance services and careers, providing quality healthcare to rural and regional communities. Joining Grampians Health means being part of a diverse team, with a variety of career opportunities in acute, maternity, mental health, allied health, aged care and support services.

Culture & Benefits 

At Grampians Health, we recognise our staff are our greatest asset.  We are committed to providing a safe and healthy environment for our staff, patients, residents, visitors, volunteers and contractors at all sites.

• Flexible work arrangements and purchase leave opportunities
• Salary packaging for living expenses such as rent/mortgage plus meals, entertainment & holidays
• Access to Fitness Passport membership
• Staff rewards and recognition programs

Ballarat Region

Ballarat is the largest centre in Western Victoria and the state’s fastest growing inland city.  Dubbed Australia’s most liveable city in 2020, Ballarat is home to first class education, fine dining and boutique shopping.  Uniquely located within easy access to Melbourne, Geelong, Bendigo and the Western district, Ballarat is blessed with some of Australia’s most significant heritage buildings and natural landscapes. To learn more about Ballarat click here - Visit Ballarat

Diversity and Inclusion
All appointments are subject to a satisfactory police records check, immunisation clearance and Working with Children check and/or NDIS Worker Screening Check.

All employees must be willing and able to wear Personal Protective Equipment (PPE) when required, which at a minimum is a surgical mask. Additional PPE requirements are role-dependent.

Grampians Health is a child safe organisation, committed to the safety and wellbeing of all children and young people. Grampians Health is committed to providing a diverse and inclusive workforce.

We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds, mature age workers and lesbian, gay, bisexual, transgender, queer (or questioning), intersex and asexual LGBTQIA+.