Operational Readiness Lead - Support Services

Fixed-Term (17-month contract) | 24 Hours per week, increasing to 38 Hours per week

$42.33 per hour

About the Role

Grampians Health is seeking an experienced and motivated Operational Readiness Lead – Support Services to join the Operational Commissioning (OCx) Project supporting the new Ballarat Base Hospital development.

This 17-month fixed‑term, part time role sits within the OCx project team and plays a critical part in ensuring support services are fully prepared for transition into the new facilities. Working closely with support services leaders, clinical teams, and other stakeholders, the Operational Readiness Lead will help shape how support services operate in the new environment and ensure that people, processes and systems are aligned for a safe and smooth go‑live.

This opportunity is well suited to a team leader who is organised, strategic, innovative and energised by collaboration and large‑scale transformation. The role will commence as a 0.6 FTE position, increasing to fulltime for the last six months of the contract.

Key Responsibilities

• Lead the allocated cluster through all OCx phases, including Future State design, readiness planning, simulations, acceptance, and Move Week.
• Develop and refine Future State service models, workflows, capacity and escalation models, and patient journey mapping.
• Coordinate readiness activities across workflows, equipment, digital systems, training needs, and interface requirements.
• Plan and support simulations and operational validations to ensure service, digital, and environmental readiness.
• Ensure all staff complete required orientation, digital readiness, equipment training, and emergency preparedness.
• Engage stakeholders proactively, maintain communication, and ensure all contributors meet agreed timelines and deliverables

Skills & Experience

• Demonstrated ability to analyse current‑state and future‑state workflows, identify cross‑service dependencies, map integrated patient journeys, and articulate operational requirements aligned to Future State planning.
• Experience contributing to safety, quality and risk systems in a hospital environment.
• Collaborative leadership that unites teams and builds confidence during operational change, with strong stakeholder engagement, strategic thinking, and autonomy.
• Ability to design, plan, or support simulation based testing of workflows, processes, digital systems, and environment readiness—working collaboratively with Simulation/Education teams

To see a full copy of the Position Description please click here.
 

Culture & Benefits 

At Grampians Health, we recognise our staff are our greatest asset.  We are committed to providing a safe and healthy environment for our staff, patients, residents, visitors, volunteers and contractors at all sites.

• Flexible work arrangements and purchase leave opportunities
• Salary packaging for living expenses such as rent/mortgage plus meals, entertainment & holidays
• Access to Fitness Passport membership
• Staff rewards and recognition programs

Interested?

Click APPLY or if you wish to discuss the role prior to applying, contact Sarah Walter, Senior Project Manager – Operational Commissioning planning, on 0418 557 848 for a confidential discussion. 

Job applications close: 6 May 2026.

If you are currently employed at Grampians Health, please sign in through the 'Employee Login' via the external Careers Page or access the Careers Page via the Intranet.

Diversity and Inclusion
All appointments are subject to a satisfactory police records check, immunisation clearance and Working with Children check and/or NDIS Worker Screening Check.

All employees must be willing and able to wear Personal Protective Equipment (PPE) when required, which at a minimum is a surgical mask. Additional PPE requirements are role dependent.

Grampians Health is a child safe organisation, committed to the safety and wellbeing of all children and young people. Grampians Health is committed to providing a diverse and inclusive workforce.

We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds, mature age workers and lesbian, gay, bisexual, transgender, queer (or questioning), intersex and asexual LGBTQIA+.