Project Officer - Patient Support Unit
Ballarat Central, VIC, AU, 3350
About the role
Step into a role that shapes the future of planned surgery across Grampians Health. As Project Lead within the Patient Support Unit, you'll drive initiatives that streamline referral pathways, improve patient navigation and support statewide surgical reform. This role suits someone who enjoys ownership, collaboration and meaningful impact.
What you’ll do
- Lead pathway redesign for planned surgery reform
- Spot improvement opportunities from GP referral to outpatient clinics
- Coordinate initiatives that lift patient access and experience
- Build strong relationships with clinical and non‑clinical stakeholders
- Apply project methods to deliver clear, measurable outcomes
Key Responsibilities
- Convert planned care priorities into projects and improvements
- Shape solutions through problem‑solve, analyse and recommend actions
- Keep project artifacts, reports and risks updated
- Partner with program leads to progress change
- Guide stakeholders through change and adoption
- Support navigation across the planned care journey
Skills & Experience
- Tertiary qualification in Allied Health (AHPRA‑eligible) or surgical nursing
- Project capability across health service settings
- Skill in process design and operational improvement
- Confident with data capture and reporting tools
- Strong communicator who builds trust and influence
Culture & Benefits
At Grampians Health, we recognise our staff are our greatest asset. We are committed to providing a safe and healthy environment for our staff, patients, residents, visitors, volunteers and contractors at all sites.
- Flexible work arrangements and purchase leave opportunities
- Salary packaging for living expenses such as rent/mortgage plus meals, entertainment & holidays
- Access to Fitness Passport membership
- Staff rewards and recognition programs
To see a full copy of the Position Description please click here
Interested?
Click APPLY or if you wish to discuss the role prior to applying, contact Jessica Arduini on 0417 297 834 for a confidential discussion.
Job applications close: 18 February 2026
Diversity and Inclusion
All appointments are subject to a satisfactory police records check, immunisation clearance and Working with Children check and/or NDIS Worker Screening Check.
All employees must be willing and able to wear Personal Protective Equipment (PPE) when required, which at a minimum is a surgical mask. Additional PPE requirements are role dependent.
Grampians Health is a child safe organisation, committed to the safety and wellbeing of all children and young people. Grampians Health is committed to providing a diverse and inclusive workforce.
We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds, mature age workers and lesbian, gay, bisexual, transgender, queer (or questioning), intersex and asexual LGBTQIA+.
