Receptionist - Diagnostic Services
Ballarat Central, VIC, AU, 3350
$29.57 per hour + salary packaging & super | Receptionist - Diagnostic Services Grampians Health Ballarat
Permanent Part Time – 24 hours per week | Additional hours may be available as service needs grow
About the Role
Grampians Health is seeking a motivated and organised Receptionist to support Diagnostic Services in Ballarat. This role provides front-line reception and administrative support across inpatient and outpatient services, contributing to smooth service delivery and positive patient experiences. Diagnostic Services include Cardiac Ultrasound, ECG, Pacemaker Checks, EEG and Pulmonary Function Testing.
Core duties
• Deliver high-quality customer service
• Support daily administrative operations
• Coordinate patient bookings and enquiries
• Maintain accurate records and documentation
• Support clinical and professional staff
Key Responsibilities
• Manage reception, phones and patient enquiries
• Schedule appointments and manage bookings
• Enter and maintain patient data and records
• Prepare patient documentation for reporting
• Liaise with doctors and health professionals
• Maintain confidentiality and infection control standards
Skills & Experience
• Experience in administration or reception roles
• Strong data entry and Microsoft Office skills
• Experience with IBA/PAS systems desirable
• Knowledge of hospital systems such as COMRAD advantageous
• Excellent communication and attention to detail
Culture & Benefits
At Grampians Health, we recognise our staff are our greatest asset. We are committed to providing a safe and healthy environment for our staff, patients, residents, visitors, volunteers and contractors at all sites.
• Permanent part-time employment
• Opportunity for additional hours
• Supportive and collaborative team environment
• Work within a respected regional health service
• Central Ballarat location
To see a full copy of the Position Description please click here
Interested?
Click APPLY or, if you wish to discuss the role prior to applying, contact Lee Campion on 03 5320 4201 for a confidential discussion.
We’re actively seeking candidates for this role and will review applications as they are submitted. Applications will close once the position is filled.
About Grampians Health
Grampians Health provides healthcare to a large region at our campuses based in Ballarat, Dimboola, Edenhope, Horsham and Stawell.
Our mission is to deliver sustainable healthcare tailored to evolving community and workforce needs. We strive to enhance services and careers, providing quality healthcare to rural and regional communities. Joining Grampians Health means being part of a diverse team, with a variety of career opportunities in acute, maternity, mental health, allied health, aged care and support services.
Diversity and Inclusion
All appointments are subject to a satisfactory police records check, immunisation clearance and Working with Children check and/or NDIS Worker Screening Check.
All employees must be willing and able to wear Personal Protective Equipment (PPE) when required, which at a minimum is a surgical mask. Additional PPE requirements are role dependent.
Grampians Health is a child safe organisation, committed to the safety and wellbeing of all children and young people. Grampians Health is committed to providing a diverse and inclusive workforce.
We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds, mature age workers and lesbian, gay, bisexual, transgender, queer (or questioning), intersex and asexual LGBTQIA+.
