Ward Clerk - Central Allocations Unit

Casual Opportunity 

HS1A - HS1 | $27.75 - $29.57 per hour

About the Role
Are you a clerical superstar with exceptional customer service skills?  We’re excited to welcome applications for casual Ward Clerks to support our Acute, Sub Acute and Aged Care Communities.

In this vital role role, you’ll be the welcoming presence for patients, visitors and staff, while delivering exceptional reception and administrative support.  Your ability to adapt quickly, manage time effectively and maintain a high level of accuracy will ensure you're a valuable contributor in any area you're placed.

Ward Clerk shifts are between 7:00am and 9:00pm, with limited weekend work.  Applicants must be available to work across a variety of shift times.

To remain active on our casual bank, a minimum of 4 shifts per fortnight is required.  Due to the nature of casual employment, candidates must be living in the Ballarat region.


Application Requirements:

• Upload a cover letter and resume
• Be able to provide a minimum of 2 referees: 1 being your current direct manager and the other(s) an additional manager or supervisor

You will make an impact by

• Providing professional reception duties
• Providing a high standard of administrative support
• Accurate data entry
• Admission and discharges of patients and residents
• Participation in an annual performance review
• Commitment to ongoing mandatory education
• Maintain accurate availability and accepting shifts based on availability
• Flexibility to work across a variety of locations and shift times

 
Skills & Experience

• Highly developed interpersonal skills
• Ability to develop and maintain effective working relationships within a team environment
• Strong computer skills
• Demonstrated ability to maintain accurate records.
• Demonstrated person centred care and respectful approach to patients, visitors and staff
• Demonstrated ability to prioritise tasks
• Prior experience in a health care setting would be advantageous but is not essential
• Current Working with Children Check, or willingness to obtain
• Current NDIS Worker Screening Check, or willingness to obtain

To view a copy of the position description click here

Interested?
Click APPLY or contact the CAU Recruitment Team on 5320 6577 or 5320 6401 for a confidential discussion.

We're actively seeking candidates for this role and will review applications as they are submitted.  Job applications close: 31 January 2026

If you are currently employed at Grampians Health, please sign in through the 'Employee Login' via the external Careers Page or access the Careers Page via the Intranet.

About Grampians Health
Grampians Health provides healthcare to a large region at our campuses based in Ballarat, Dimboola, Edenhope, Horsham and Stawell.
Our mission is to deliver sustainable healthcare tailored to evolving community and workforce needs. We strive to enhance services and careers, providing quality healthcare to rural and regional communities. Joining Grampians Health means being part of a diverse team, with a variety of career opportunities in acute, maternity, mental health, allied health, aged care and support services.

Culture & Benefits
At Grampians Health, we recognise our staff are our greatest asset.  We are committed to providing a safe and healthy environment for our staff, patients, residents, visitors, volunteers and contractors at all sites.

• Flexible work arrangements and purchase leave opportunities
• Salary packaging for living expenses such as rent/mortgage plus meals, entertainment & holidays
• Access to discounted health club membership
• Staff rewards and recognition programs

Ballarat Region
Ballarat is the largest centre in Western Victoria and the state’s fastest growing inland city.  Dubbed Australia’s most liveable city in 2020, Ballarat is home to first class education, fine dining and boutique shopping.  Uniquely located within easy access to Melbourne, Geelong, Bendigo and the Western district, Ballarat is blessed with some of Australia’s most significant heritage buildings and natural landscapes. To learn more about Ballarat click here - Visit Ballarat

Diversity and Inclusion
All appointments are subject to a satisfactory police records check, immunisation clearance and Working with Children check and/or NDIS Worker Screening Check.
All employees must be willing and able to wear Personal Protective Equipment (PPE) when required, which at a minimum is a surgical mask.  Additional PPE requirements are role-dependent.
Grampians Health is a child safe organisation, committed to the safety and wellbeing of all children and young people.
Grampians Health is committed to providing a diverse and inclusive workforce. We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds, mature age workers and lesbian, gay, bisexual, transgender, queer (or questioning), intersex and asexual LGBTQIA+.