Administration - Clerical / Horsham Medical Centre
Horsham, VIC, AU, 3400
Permanent Part Time | 16 Hours per week
HS1 | $29.57 - $32.67 per hour + salary packaging
Are you an organised, friendly, and motivated person who thrives in a busy healthcare environment? We are seeking a Medical Receptionist to join our team. This role can be offered as a full‑time position or a job‑share arrangement, making it ideal for candidates seeking flexibility.
About the Role
As the first point of contact for patients, you will play a key role in delivering excellent customer service and supporting the smooth running of our medical practice.
Key Responsibilities
- Greeting patients and managing check‑in/check‑out processes
- Answering phones, booking appointments, and managing clinician schedules
- Processing referrals, recalls, and patient documentation
- Handling payments and Medicare claims
- Supporting clinicians and nursing staff with administrative tasks
- Maintaining patient confidentiality and a professional, welcoming environment
- Other administration duties as required
Skills & Experience
- Warm, professional, and patient‑focused
- Confident working in a fast‑paced environment
- Tech‑savvy with strong computer and typing skills
- Organised, reliable, and able to multitask
- A team player with excellent communication skills
Culture & Benefits
At Grampians Health, we recognise our staff are our greatest asset. We are committed to providing a safe and healthy environment for our staff, patients, residents, visitors, volunteers and contractors at all sites.
- Flexible work arrangements and purchase leave opportunities
- Salary packaging for living expenses such as rent/mortgage plus meals, entertainment & holidays
- Access to Fitness Passport membership
- Staff rewards and recognition programs
To see a full copy of the Position Description please click here.
Interested?
Click APPLY or if you wish to discuss the role prior to applying, contact Administration Operations Lead Heather Parker on 53819059 for a confidential discussion.
We're actively seeking candidates for this role and will review applications as they are submitted. Applications will close when the position is filled.
If you are currently employed at Grampians Health, please sign in through the 'Employee Login' via the external Careers Page or access the Careers Page via the Intranet.
About Grampians Health
Grampians Health provides healthcare to a large region at our campuses based in Ballarat, Dimboola, Edenhope, Horsham and Stawell.
Our mission is to deliver sustainable healthcare tailored to evolving community and workforce needs. We strive to enhance services and careers, providing quality healthcare to rural and regional communities. Joining Grampians Health means being part of a diverse team, with a variety of career opportunities in acute, maternity, mental health, allied health, aged care and support services.
Horsham Region
With a growing population of approximately 20,000, Horsham is a vibrant city in which to live, work and play. Horsham offers affordable housing, education and accessible community services.
With natural attractions such as the Grampians National Park, Mount Arapiles and the Little Desert National Park nearby, there is plenty to see and explore. To learn more about Horsham please click – Visit Horsham
Diversity and Inclusion
All appointments are subject to a satisfactory police records check, immunisation clearance and Working with Children check and/or NDIS Worker Screening Check.
All employees must be willing and able to wear Personal Protective Equipment (PPE) when required, which at a minimum is a surgical mask. Additional PPE requirements are role dependent.
Grampians Health is a child safe organisation, committed to the safety and wellbeing of all children and young people. Grampians Health is committed to providing a diverse and inclusive workforce.
We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds, mature age workers and lesbian, gay, bisexual, transgender, queer (or questioning), intersex and asexual LGBTQIA+.
