Clinical Intake Worker - Central Intake

Permanent Part Time up to 0.8 EFT (32hrs)

Grade 2 Allied Health Professional or CNC A/B Level (Nurses)

Job share would be considered.

Are you an organised, people‑focused individual who loves variety and purpose in your work? Would you like to help ensure patient get the access they need when they need it?

Join Grampians Health Stawell and play a key role supporting in Grampians Health Stawell is situated at the foothills of the Grampians National Park and heart of the Grampians wine region. It is the ideal place to start exploring what the Grampians National Park has to offer including hiking, rock climbing, fishing and water sports. Stawell has a rich sporting history and is host of the oldest foot race in Australia- the Stawell Gift. It is a bustling and thriving community, within 2.5 hours drive of Melbourne. 

About the Role

The Clinical Intake Worker supports access, coordination, and the client journey across community and non-admitted Allied Health and Ambulatory Care services at Grampians Health Stawell.

This role is part of a central intake team, working alongside administration service access staff to ensure timely, appropriate, and coordinated access to care.

Key Responsibilities

• Acting as an initial point of contact for clients
• Patient registration and information gathering
• Initial needs identification
• Clinical screening and clinical triage
• Liaising with internal and external providers

We are seeking applications from clinicians interested in non–hands-on clinical work, who are motivated to use their clinical knowledge in an access and triage-focused role. The position provides exposure to multiple disciplines and requires regular engagement with key stakeholders across those services.

The successful applicant will have excellent communication skills and a strong commitment to supporting patients to access the right care, at the right time, in the right location.

You will bring:

• Strong skills in medical terminology
• Knowledge of public health pathways and local agencies
• The ability to use clear, lay language to sensitively ask prompting questions about a person’s health and social needs when accessing services

The successful applicant will join the Ambulatory Care Team at Grampians Health Stawell, contributing to a patient-centred, coordinated model of care.

To see a full copy of the Position Description please click here
 

Interested?

Click APPLY or Contact Lizz Antony, Ambulatory Care Team Leader on 5358 6548 for a confidential discussion. 

If you are currently employed at Grampians Health, please ensure you sign in through the 'Employee Login' via the external Careers Page or access the Careers Page via the Intranet before applying

About Grampians Health
Grampians Health provides healthcare to a large region at our campuses based in Ballarat, Dimboola, Edenhope, Horsham and Stawell. 

Our mission is to deliver sustainable healthcare tailored to evolving community and workforce needs. We strive to enhance services and careers, providing quality healthcare to rural and regional communities. Joining Grampians Health means being part of a diverse team, with a variety of career opportunities in acute, maternity, mental health, allied health, aged care and support services.

Culture & Benefits

At Grampians Health, we recognise our staff are our greatest asset.  We are committed to providing a safe and healthy environment for our staff, patients, residents, visitors, volunteers and contractors at all sites.

• Flexible work arrangements and purchase leave opportunities
• Salary packaging for living expenses such as rent/mortgage plus meals, entertainment & holidays
• Staff rewards and recognition programs

Stawell Region

Stawell is a small town, with a big heart. Life is lived here at a slower pace, it's perfect for people who are wanting to get away from big cities and unwind. We have beautiful wildlife and numerous hiking trails, you will never outgrow this place and its wonders. Stawell is only a 45-minute drive to Horsham, where you can have the opportunity to dine from restaurants, farm gates and cellar doors of some of Australia's best and most awarded venues.

If you are dreaming of a career change with stunning natural landscapes to enjoy, Stawell is the place for you. To learn more about Stawell please click – Visit Stawell

Diversity and Inclusion
All appointments are subject to a satisfactory police records check, immunisation clearance and Working with Children check and/or NDIS Worker Screening Check.

All employees must be willing and able to wear Personal Protective Equipment (PPE) when required, which at a minimum is a surgical mask. Additional PPE requirements are role-dependent.

Grampians Health is a child safe organisation, committed to the safety and wellbeing of all children and young people. Grampians Health is committed to providing a diverse and inclusive workforce.

We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds, mature age workers and lesbian, gay, bisexual, transgender, queer (or questioning), intersex and asexual LGBTQIA+.