Receptionist / Administration Officer
Stawell, VIC, AU, 3380
Permanent Part Time
48 hours per fortnight (6 days per fortnight)
HS1 - $29.57 per hour
About the role
Grampians Health Stawell is looking for an administration officer/ receptionist to work across the Allied Health and Ambulatory Care departments. The Allied Health and Ambulatory Care departments at Stawell provide a wide range of services such as Allied Health, Specialist outpatient clinics and Rehabilitation services.
This position will provide administrative duties to support the efficient running of these services including customer service, appointment bookings, taking payments, banking and reconciliation, managing mail, ordering stock, data entry tasks and general office duties.
We are seeking a candidate who enjoys working in busy, fast-paced environments, is passionate about providing high quality customer service and has excellent IT skills.
Key Responsibilities
- Provide exceptional customer service to patients and visitors
- Manage appointment bookings and scheduling
- Process payments, banking, and reconciliation
- Handle mail, stock ordering, and office supplies
- Complete data entry and general administrative tasks
Skills & Experience
- Previous experience in customer service (healthcare experience preferred)
- Excellent verbal and written communication skills
- Strong IT skills, including Microsoft Office, Excel, and Outlook
- Positive, proactive attitude and ability to work in a fast-paced environment
To see a full copy of the Position Description please click here
Interested?
Click APPLY or if you wish to discuss the role prior to applying, contact Lizz Antony, Team Leader - Ambulatory Care on 5358 6548 for a confidential discussion.
Job applications close: 28 December 2025
About Grampians Health
Grampians Health provides healthcare to a large region at our campuses based in Ballarat, Dimboola, Edenhope, Horsham and Stawell.
Our mission is to deliver sustainable healthcare tailored to evolving community and workforce needs. We strive to enhance services and careers, providing quality healthcare to rural and regional communities. Joining Grampians Health means being part of a diverse team, with a variety of career opportunities in acute, maternity, mental health, allied health, aged care and support services.
Culture & Benefits
At Grampians Health, we recognise our staff are our greatest asset. We are committed to providing a safe and healthy environment for our staff, patients, residents, visitors, volunteers and contractors at all sites.
- Flexible work arrangements and purchase leave opportunities
- Salary packaging for living expenses such as rent/mortgage plus meals, entertainment & holidays
- Access to Fitness Passport membership
- Staff rewards and recognition programs
Stawell Region
Stawell is a small town, with a big heart. Life is lived here at a slower pace, it's perfect for people who are wanting to get away from big cities and unwind. We have beautiful wildlife and numerous hiking trails, you will never outgrow this place and its wonders. Stawell is only a 45-minute drive to Horsham, where you can have the opportunity to dine from restaurants, farm gates and cellar doors of some of Australia's best and most awarded venues.
If you are dreaming of a career change with stunning natural landscapes to enjoy, Stawell is the place for you. To learn more about Stawell please click – Visit Stawell
Diversity and Inclusion
All appointments are subject to a satisfactory police records check, immunisation clearance and Working with Children check and/or NDIS Worker Screening Check.
All employees must be willing and able to wear Personal Protective Equipment (PPE) when required, which at a minimum is a surgical mask. Additional PPE requirements are role-dependent.
Grampians Health is a child safe organisation, committed to the safety and wellbeing of all children and young people. Grampians Health is committed to providing a diverse and inclusive workforce.
We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds, mature age workers and lesbian, gay, bisexual, transgender, queer (or questioning), intersex and asexual LGBTQIA+.
